Find answers to the most common questions about our services, payment, and policies. If you don’t see your question here, feel free to reach out to our support team.
We are your alternative to buying overpriced groceries from supermarkets and neighbourhood markets. Our prevetted market runners help you buy from the main markets at the daily prices, no markups and we deliver to your doorstep.
Price of items are unstable in the main markets where we shop from so the “last known price” is the most recent price we got from our market runners. When we receive a new order, we reconfirm the price and it may be lower or higher than. The last known price is stated clearly to manage expectations.
We disabled payments on the website because we need to confirm prices for each new order. This allows us to help you shop at the real market price, no markups.
We do not accept payment on delivery. After price confirmation, payment must be made before proceeding with the purchase. This helps to guarantee earnings for our market runners, usually mothers with families to feed and care for.
Depending on what you want to buy, our market runners go to the major markets within Lagos that offer the lowest prices on either vegetables, seafood, beef etc.
At Husl, the security of your transactions is paramount. To provide you with the utmost confidence and peace of mind, we have partnered with Flutterwave, a leading payment processor that adheres to the stringent standards of PCIDSS compliance. This ensures that your online payments are processed with the highest level of security and protection. You can learn more about customer privacy at Husl here.
